Do you have a passion for Maine makers and artisans and all things Maine-made? Become a part of Down East’s popular retail store! An entry-level position, this is a fast-paced employment opportunity with growth potential. The role assists the retail manager with all aspects of the current online retail shop and future (post-pandemic) physical shop, working with Maine craftspeople as well as with customers from all over the country. The retail assistant is responsible for processing and fulfilling orders, managing inventory, offering customer service, and more.
This position requires working at our Down East Enterprise building in Rockport, where you will have your own office and equipment.
ESSENTIAL JOB FUNCTIONS INCLUDE:
Processing and fulfilling daily orders
Receiving new products and restocks from Maine makers, updating online stock, pricing products, and managing storage
Producing and managing Down East prints and posters
Special creative projects
Processing returns and/or refunds
Monthly and weekly reporting
Providing the best customer service
DESIRED QUALIFICATIONS INCLUDE:
Strong organizational skills
Attention to detail
Ability to work with minimal supervision
Working knowledge of modern office procedures, practices, and equipment — familiarity with the use of spreadsheets and online databases a plus
Strong written, verbal, and interpersonal communication skills
Retail experience preferred but not required
This position is paid hourly and includes benefits such as health and dental insurance, paid time off, paid parental leave, and 401(k). Applicants should send a letter of interest and a resume to Down East Shop retail manager Betsy French at [email protected] No phone calls please.
About Down East
Down East Enterprise, Inc. is a multimedia company based in Rockport, Maine. The company’s flagship publication, Down East: The Magazine of Maine is the largest paid circulation magazine dedicated to the Pine Tree State, an identity magazine for Mainers and for anyone whose heart and soul are fed by our state and state of mind. Since 1954, our mission has been simple: to hold a mirror up to Maine, showcasing its landscapes and traditions, its droll and flinty character, and its unhurried way of life, as well as to confront its complexities intelligently and with heart. Our readers and online communities come to us to learn about out-of-the-way lobster shacks, Maine-made gift ideas, and new places to paddle, hike, and explore, but also for insight into the personalities and issues shaping our state. Simply put — as generations of readers can attest — people who love Maine love Down East.