Down East, Inc.is seeking a full-time digital developer to join our audience development team, to collaborate with marketing, audience development, emerging brands, e-commerce, digital and editorial teams to execute strategic vision on website and digital platforms. The position is responsible for managing the digital infrastructure across internal and outsourced platforms, designing and publishing website content, and working on digital initiatives across all areas of the business.
The Down East, Inc. audience development team works largely remotely, but this position may require certain days during the week at the office in Rockport. This position requires reliable high-speed home internet access.
Primary job functions include:
Be a flexible and integral part of the audience development and digital operations team, helping to design and execute online content, coding, design, websites, applications, products, and services, and work on new projects, using skills to add value to the success of the strategy.
Convert company needs into functional, well-designed, user-friendly websites, posts, and programs.
Work with third-party platforms to design and execute web pages (i.e. subscription landing pages).
Assist in the growth and development of e-commerce presence, by working with the team on digital design, execution, analytics and reporting to help drive business growth and identify opportunities for improvement.
Ensure functionality and efficiency of websites and web servers, including working with vendors and third-party contacts to keep up with regular maintenance, proactive troubleshooting, optimal performance, and timely issue resolution.
Monitor digital key statistics, analytics, and reports to help the team with continued digital audience growth.
Field user questions and technical issues coming through online portals, troubleshooting and resolving day-to-day user issues with the website and digital platforms.
Evaluate end-to-end customer experience across multiple channels and customer touch points and update sites to improve that experience.
Assist in graphic design of digital products and collateral as needed.
Work with CRM platform (i.e. Hubspot) to help drive audience development
Work closely with all teams to ensure brand consistency through all online platforms.
Other job functions include:
Assist with digital initiatives, such as photography and video production as needed.
Provide forward-thinking ideas to build and maintain a strong company web presence to help meet brand growth, audience development, and revenue goals.
Take an active role in regular meetings and project meetings to communicate ideas for improvement, update the group on progress, and work toward next steps.
Occasionally represent Down East publicly in the media, at business and government functions, and other events.
Perform other related duties as required.
Preferred qualifications include:
Bachelor’s degree, or equivalent experience
Strong experience with WordPress website design, maintenance, and production
Strong working knowledge of CSS and HTML
Working knowledge of and proficiency in PHP
Solid knowledge of online marketing tools and web-based technologies
Hands-on experience with SEO/SEM, CRM, and CMS software
Graphic design experience desired
Strong experience with Google Analytics and reporting tools
Experience with Adobe (Photoshop, InDesign)
Excellent interpersonal and team management skills
Strong analytical skills
Organizational skills, including ability to work independently, handle multiple tasks, and prioritize time demands
This is a full-time position that includes benefits such as health and dental insurance, paid time off, paid parental leave, and 401(k). Applicants should write a short letter of interest to [email protected] and include a resume with references. Absolutely no phone calls, please.
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.
*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
Down East is seeking a full-time assistant editor to join our editorial and creative team. This is an entry-level position answering to the magazine’s editor in chief and will combine administrative work with writing and editing for the magazine’s departments. Administrative responsibilities will include reading and responding to correspondence and submissions, managing a shared staff calendar, maintaining invoices and contracts for the editorial staff, mailing contributor copies of the magazine, and scheduling meetings and arranging meeting logistics. Editorial responsibilities will include assigning and editing short pieces for Down East’s Good Things From Maine department, contributing to group editorial packages and special projects both print and online, generating story ideas, managing monthly front-of-book content that includes the masthead and table of contents, and collaborating with the art, design, and web teams.
The Down East editorial and creative team works largely remotely, but this position will require 1–2 days a week at the Down East office in Rockport and in-person attendance at monthly editorial meetings. (These requirements may be relaxed during the winter 2020–2021 as pandemic circumstances warrant. This position requires reliable high-speed home internet access.)
Necessary qualifications include:
– proven ability in writing, editing, proofreading, and researching
– superb organizational and communication skills
– proficiency in managing time and tasks in a minimally supervised and remotely collaborative environment
– a passion for Maine’s people, places, culture, and social and natural history
– willingness to travel across Maine for reporting and to represent the magazine at events
Preferred qualifications include:
– an interest in craft arts, makers, and retail
– familiarity with the Chicago Manual of Style
– familiarity with Adobe InDesign/InCopy and the Google Workspace office suite
– some degree of social-media fluency (Facebook, Instagram, Twitter)
– a level of comfort in front of a camera or microphone, representing the magazine in broadcast and online media
This is a salaried position that includes benefits such as health and dental insurance, unlimited paid time off, paid parental leave, and 401(k). The position will remain open until filled. Applicants should write a short letter of interest to editor in chief Brian Kevin at [email protected] and include a resume with references and two published clips of under 1,000 words. Absolutely no phone calls, please.
About Down East
Down East Enterprise, Inc. is a multimedia company based in Rockport, Maine. The company’s flagship publication, Down East: The Magazine of Maine is the largest paid circulation magazine dedicated to the Pine Tree State, an identity magazine for Mainers and for anyone whose heart and soul are fed by our state and state of mind. Since 1954, our mission has been simple: to hold a mirror up to Maine, showcasing its landscapes and traditions, its droll and flinty character, and its unhurried way of life, as well as to confront its complexities intelligently and with heart. Our readers and online communities come to us to learn about out-of-the-way lobster shacks, Maine-made gift ideas, and new places to paddle, hike, and explore, but also for insight into the personalities and issues shaping our state. Simply put — as generations of readers can attest — people who love Maine love Down East.